Privacy Policy

When you place an order with SmartresHomes, we may collect the following personal information:

• Name
• Shipping & billing address
• Email address
• Phone number
• Payment information

When you browse our website, we automatically receive certain technical information, such as your IP address, browser type, device information and operating system. This helps us improve website performance, security and your shopping experience.

If you choose to subscribe to our newsletter or promotional emails, we use your email address to send updates, new product announcements and special offers. You can unsubscribe at any time using the link in our emails.

We use the information we collect to:

• Process, confirm and deliver your orders
• Verify payments and help prevent fraud
• Send order updates and shipping notifications
• Respond to your questions and provide customer support
• Improve our website, products and services
• Send marketing emails, only if you have chosen to receive them

How is consent obtained?

By placing an order, creating an account or submitting personal information through our website, you consent to its collection and use for processing your order, verifying payment, arranging delivery and providing customer support.

We only send promotional emails if you have chosen to receive them, and you can opt out at any time.

Withdrawing your consent

To withdraw your consent or request changes to your personal information, contact us using the details at the bottom of this page.

We may disclose your personal information only when:

• Required by law or legal process
• Necessary to protect our rights or investigate fraud
• You violate our Terms of Service
• Required to complete payment processing or order fulfillment

Payment security

All payments are processed through secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS). Your payment information is protected using SSL encryption, processed through trusted payment providers, and never permanently stored on our servers after payment processing is completed.

Our website uses cookies and similar technologies to keep your cart working, remember your preferences, keep the site secure and understand how visitors use our pages.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website work, such as the shopping cart and checkout.

We use trusted third-party providers for services such as payment processing, shipping, analytics and website functionality. These providers collect and use information only as needed to perform their services, and they maintain their own privacy policies, which we encourage you to review.

If a third-party provider operates in another country, your information may become subject to the laws of that jurisdiction.

External links

Our website may contain links to external websites. Once you leave our website, this Privacy Policy no longer applies, and we are not responsible for the privacy practices or content of third-party websites.

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, misuse, alteration or destruction, including:

• SSL encryption
• Secure payment processing
• Industry-standard security practices
• Restricted access to customer information

We keep your personal information only for as long as needed to fulfil your order, provide support, and meet our legal, tax and accounting obligations. When it is no longer needed, we delete or anonymize it.

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal information
• Opt out of marketing emails at any time

To make a request, contact us using the details below. We may need to verify your identity before responding.

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have consent from a parent or legal guardian where required by law.

Although we sell products for babies and young children, our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date at the top will change accordingly.

If SmartresHomes is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue serving you.